Warranty Info - Virginia Tech University Bookstore

LENOVO

If you purchase a Lenovo laptop from the bookstore, it comes with the following warranty with no extra cost.

Included in Purchase Price:

Business Grade
4-year Premiere Support Plus:

• Repairs Onsite
• Accident Coverage
• SSD Retention
• Extended Battery Warranty
• Lenovo.com detailed warranty info

DELL

If you purchase a Dell laptop from the bookstore, it comes with the following warranty with no extra cost.

Included in Purchase Price at Bookstore:

Business Grade
4-year

• Dell Limited Hardware Warranty Initial Year
• Premium Support with Onsite Service After Remote Diagnosis
• Accidental Damage Service
• Dell.com warranty service description

MICROSOFT

If you purchase a Microsoft laptop from the bookstore, it only comes with a 1 year limited warranty. To get the recommended full 4 year warranty, you'll need to purchase it separately, at extra cost.

Included in Purchase Price:

Business Grade
Limited 1 Year Warranty

• 1-year Microsoft Hardware Limited Warranty
• Includes Mechanical Breakdown
• Technical Support, and Prepaid Return Shipment
• Battery Repairable Except Normal Degradation
• No Accidental Damage
• Support.microsoft.com warranty info

Extra Cost Option:

Buy-Up Extended Warranty
Microsoft Complete for Business extended service agreement. Includes Mechanical Breakdown + ADP (Accidental Damage Protection)

• Prepaid return Shipment for Repair
• Accident Coverage
• Battery covered for the length of the warranty, this does not include standard battery degradation.

Extra Cost Option:

Buy-Up Extended Warranty
Microsoft Surface Complete for Business (PLUS)

• Drive Retention Add On extended service agreement Includes ADP + Component/(SSD) Drive Retention
• SSD Retention (if Removable)

APPLE

If you purchase an Apple laptop from the bookstore, it only comes with a 1 year limited warranty. To get the recommended full 4 year warranty, you'll need to purchase it separately, at extra cost.

Included in Purchase Price:

Limited 1 Year Warranty

• Covers defects in materials and workmanship
• No Accidental Damage
• Apple.com warranty info

Extra Cost Option:

Buy-Up Extended Warranty
AppleCare+ available for extending warranty

•  Mail-in Repair
• Accident Coverage (2 incidents/yr, svc fee($99 screen/enclosure damage; $299 other accidental damage)
• Battery (Service if retains less than 80%)
• No SSD Retention as they are non-removable