As the Information Technology Assistant Systems Specialist, Shiva is responsible for identifying workflow inefficiencies and provide advice and guidance on potential improvements through available technology resources for the College of Engineering’s (COE) administrative information systems and related services for administrative and academic programs. He assists with the installation, monitoring, and troubleshooting of existing and new computer systems and services. Shiva will ensure high-quality technical support to resolve security-related issues.
Currently, Shiva is pursuing his master's in computer engineering at Virginia Tech. He holds a bachelor's degree in Electrical Engineering from NIT Raipur.
Previously, he worked as Senior Analyst for Capgemini for more than a year. His work focused on developing a cloud platform to automate cloud resource deployments.